Business

People shop at a Loblaws store in Toronto on May 3, 2018. THE CANADIAN PRESS/Nathan Denette

Execs from grocery giants push back against inflation profiteering claims

Executives from Loblaw and Empire testified at the House of Commons agriculture committee

A woman holds a pro-abortion green handkerchief during a protest against gender violence in Buenos Aires, Argentina, on Wednesday, June 3, 2020. The movement “Ni una menos,” or Not One Less marked it’s fifth year anniversary with a protest in Plaza de Mayo during the mandatory COVID-19 lockdown, to demand a stop to femicides, the legalization of abortion, workplace equality, and more budget to protect victims, among other demands. (AP Photo/Victor R. Caivano)

Global survey: workplace violence, harassment is widespread

More than 22% of nearly 75,000 workers in 121 countries surveyed last year reported an experience

The corporate logo for forest products producer Canfor Corp. is shown. THE CANADIAN PRESS/HO

Canfor temporarily reducing Canadian production due to weak market conditions

Move will reduce production by about 150 million board feet in December and January

White Spot executive chef James Kennedy will be co-hosting the Dec. 6 online cook-along event. (BCAITC/Special to The News)

B.C. chefs host free online cook-along with White Spot

The Dec. 6 event uses local ingredients and teaches home cooks how to make two different dishes

White Spot executive chef James Kennedy will be co-hosting the Dec. 6 online cook-along event. (BCAITC/Special to The News)
(Black Press Media Creative)

Tesla delivers electric semis to PepsiCo at Nevada factory

DETROIT (AP) — Tesla delivered its first electric semis to PepsiCo Thursday,…

(Black Press Media Creative)
Western Forest Products announced capital investments totalling $29 million at operations in Saltair, Nanaimo and Chemainus. (Black Press Media file photo)

Western Forest Products to temporarily reduce lumber production levels in December

Reduction being made to manage inventory levels to current market conditions.

Western Forest Products announced capital investments totalling $29 million at operations in Saltair, Nanaimo and Chemainus. (Black Press Media file photo)
The Bank of Canada is shown in Ottawa on Tuesday, July 12, 2022. THE CANADIAN PRESS/Sean Kilpatrick

Bank of Canada lost $522 million in third quarter, marking first loss in its history

Assets did not keep pace with interest charges on deposits at the bank

The Bank of Canada is shown in Ottawa on Tuesday, July 12, 2022. THE CANADIAN PRESS/Sean Kilpatrick
Minister of Foreign Affairs Melanie Joly, front left, responds to questions as Minister of Public Safety Marco Mendocino listens during a news conference to announce Canada’s Indo-Pacific strategy in Vancouver on Sunday, November 27, 2022. THE CANADIAN PRESS/Darryl Dyck

Opposition, experts praise new Indo-Pacific strategy but want implementation plan

Strategy promises nearly $2.3 billion in new spending over five years, outlines approach to China

Minister of Foreign Affairs Melanie Joly, front left, responds to questions as Minister of Public Safety Marco Mendocino listens during a news conference to announce Canada’s Indo-Pacific strategy in Vancouver on Sunday, November 27, 2022. THE CANADIAN PRESS/Darryl Dyck
People line up at the Toronto Premium Outlets mall on Black Friday for shopping sales, in Milton, Ont., Friday, Nov. 27, 2020. Experts say they expect big blowout sales and blockbuster one-day deals this Black Friday will draw consumers to stores in numbers not seen since pre-pandemic days.THE CANADIAN PRESS/Nathan Denette

A muted Black Friday for Canadians amid inflation, online shopping and longer deals

Retailers have stretched deals over several weeks and offered similar discounts online

People line up at the Toronto Premium Outlets mall on Black Friday for shopping sales, in Milton, Ont., Friday, Nov. 27, 2020. Experts say they expect big blowout sales and blockbuster one-day deals this Black Friday will draw consumers to stores in numbers not seen since pre-pandemic days.THE CANADIAN PRESS/Nathan Denette
Good customer service encompasses a lot of different elements such as how your greet customers, how you back up the products or services you sell, and how you ensure your customers are made aware that they are valued and appreciated, to name just a few. ADOBE STOCK IMAGE

IT’S YOUR BUSINESS: Customer service is so much more than being nice

By Joe Smith Special to the Record Recently I had a shipment…

  • Nov 25, 2022
Good customer service encompasses a lot of different elements such as how your greet customers, how you back up the products or services you sell, and how you ensure your customers are made aware that they are valued and appreciated, to name just a few. ADOBE STOCK IMAGE
Finance Minister Selina Robinson speaks during a press conference at Goudy Field in Langford, B.C., on Wednesday, Sept. 7, 2022. THE CANADIAN PRESS/Chad Hipolito
Finance Minister Selina Robinson speaks during a press conference at Goudy Field in Langford, B.C., on Wednesday, Sept. 7, 2022. THE CANADIAN PRESS/Chad Hipolito
A ground worker walks under one of the wings of a WestJet Airlines Boeing 737 Max aircraft after it arrived at Vancouver International Airport, in Richmond, B.C., Thursday, Jan. 21, 2021. Canada’s Transport Minister met with airlines and airports to ensure reliable service for travellers ahead of what is expected to be a busy travel season. THE CANADIAN PRESS/Darryl Dyck

Ottawa, air sector discuss industry concerns ahead of winter travel season

High volumes and inadequate staffing contributed to a summer of lost baggage and flight disruptions

A ground worker walks under one of the wings of a WestJet Airlines Boeing 737 Max aircraft after it arrived at Vancouver International Airport, in Richmond, B.C., Thursday, Jan. 21, 2021. Canada’s Transport Minister met with airlines and airports to ensure reliable service for travellers ahead of what is expected to be a busy travel season. THE CANADIAN PRESS/Darryl Dyck
Andy Everson and Erin Brillon (and their dog, Esah) celebrated the grand opening of Kwigwatsi Studio - Totem Design House at 3250 Comox Rd. on Nov. 19. Photo by Terry Farrell

Comox Valley Indigenous boutique/studio a family affair

Spouses Erin Brillon and Andy Everson celebrated the grand opening of the…

  • Nov 25, 2022
Andy Everson and Erin Brillon (and their dog, Esah) celebrated the grand opening of Kwigwatsi Studio - Totem Design House at 3250 Comox Rd. on Nov. 19. Photo by Terry Farrell
Shoppers looking for bargains enter an OshKosh children clothing store, Monday, Nov. 21, 2022, in Miami, Fla. Bargain hunting is back with full force heading into the holidays. But inflation is limiting how much of a deal consumers will be getting. (AP Photo/Marta Lavandier)

Shoppers hunt for deals but inflation makes bargains elusive

‘Everything went up so my little nest egg disappeared a whole lot quicker than I expected’

Shoppers looking for bargains enter an OshKosh children clothing store, Monday, Nov. 21, 2022, in Miami, Fla. Bargain hunting is back with full force heading into the holidays. But inflation is limiting how much of a deal consumers will be getting. (AP Photo/Marta Lavandier)
Bank of Canada Governor Tiff Macklem waits to appear before the House of Commons Finance Committee, Wednesday, November 23, 2022 in Ottawa. THE CANADIAN PRESS/Adrian Wyld

Inflation relief measures should be well-targeted and temporary, says Macklem

Bank of Canada governor tells feds to focus on policies aimed at mitigating effects on citizens

Bank of Canada Governor Tiff Macklem waits to appear before the House of Commons Finance Committee, Wednesday, November 23, 2022 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Rogers and Shaw applications are pictured on a cellphone in Ottawa on Monday, May 9, 2022. THE CANADIAN PRESS/Sean Kilpatrick

Competition watchdog pushes back on concerns Shaw has about its business

Rogers wants to close the Shaw deal by the end of the year

Rogers and Shaw applications are pictured on a cellphone in Ottawa on Monday, May 9, 2022. THE CANADIAN PRESS/Sean Kilpatrick
Michael Pickup appears at the legislature in Halifax, Nova Scotia, on Wednesday, Nov. 29, 2017. Pickup, now British Columbia’s auditor general, released an annual report Nov. 22, 2022 revealing the price tags on the province’s 2021 disasters and pandemic relief funds. THE CANADIAN PRESS/Andrew Vaughan

Billions: B.C. auditor highlights costs of 2021 disasters, pandemic relief payments

Province owed nearly $10.5 million from people who wrongfully collected COVID relief funds: report

Michael Pickup appears at the legislature in Halifax, Nova Scotia, on Wednesday, Nov. 29, 2017. Pickup, now British Columbia’s auditor general, released an annual report Nov. 22, 2022 revealing the price tags on the province’s 2021 disasters and pandemic relief funds. THE CANADIAN PRESS/Andrew Vaughan
Tin Town retailers are ready for the Christmas rush as the annual community open house nears. Photo submitted

Tin Town Christmas Open House and Sale goes Dec. 10

Tin Town neighbours are putting on the glitz for their well-loved annual…

Tin Town retailers are ready for the Christmas rush as the annual community open house nears. Photo submitted
Statistics Canada says retail sales fell 0.5 per cent to $61.1 billion in September led by a drop in sales at gasoline stations and food and beverage stores. People fuel up vehicles at a Shell gas station in Vancouver, on Saturday, May 14, 2022. THE CANADIAN PRESS/Darryl Dyck

Statistics Canada reports retail sales down 0.5% in September

Sales drop led by gas stations along with food and beverage stores

Statistics Canada says retail sales fell 0.5 per cent to $61.1 billion in September led by a drop in sales at gasoline stations and food and beverage stores. People fuel up vehicles at a Shell gas station in Vancouver, on Saturday, May 14, 2022. THE CANADIAN PRESS/Darryl Dyck
Prime Minister Justin Trudeau arrives with Rio Tinto chief executive Jakob Stausholm, left, and Industry Minister Francois-Philippe Champagne, right, for a tour of a new pilot project for a blue smelting facility at the Rio Tinto plant, on Tuesday, Oct. 11, 2022 in Sorel, Que. THE CANADIAN PRESS/Ryan Remiorz

Canada’s battery supply credibility jumps as multi-billion announcements keep coming

Canada ahead of everyone but China in annual global ranking of battery-producing countries

Prime Minister Justin Trudeau arrives with Rio Tinto chief executive Jakob Stausholm, left, and Industry Minister Francois-Philippe Champagne, right, for a tour of a new pilot project for a blue smelting facility at the Rio Tinto plant, on Tuesday, Oct. 11, 2022 in Sorel, Que. THE CANADIAN PRESS/Ryan Remiorz