With over 10 years of experience in the electronic repair business, Justin White has been fixing electronics for nearly as long as the iPhone has existed.
White is the owner of Your Repair Depot, a brand new electronic repair business in Courtenay that fixes everything from cell phones, tablets and laptops.
As the former owner of the Play N Trade Video Games franchise, White began offering electronic repairs at the Courtenay location over 10 years ago. This service eventually expanded to the rest of the 280 franchises.
“We started with gaming consoles and then the iPhone 3G and the original iPod Classics. I started doing repairs and it just kind of morphed into everything else electronic,” he said.
Throughout his career, White has fixed customers’ electronics, but he has also worked to fix other problems as well.
Your Repair Depot offers online appointment booking and repair tracking, two things White says no other electronic repair business offers in the Valley.
Customers can go to www.YourRepairDepot.com to easily book their appointment online, and once they drop off their electronic device, they will also be able to watch its progress on the repair desk, to being diagnosed, to getting fixed. Most repairs will be completed in one day, and a text and email will also be sent to the customer once the repair is complete.
“We thought, what can we do that other stores aren’t doing, and what could we do to address the specific challenges and problems of our customers,” said White.
Of course customers can still book appointments over the phone or in person, but the service is meant to make electronic repairs as quick and painless as possible.
And for first responders, military personnel and Courtenay city staff looking to get their electronics fixed, Your Repair Depot offers 10 per cent discounts on repairs.
“These are essential services and these people risk their lives and are dedicated to what they do,” said White. “We want to make sure that they have cellular devices so that they can be contacted when they need to be because people’s lives are at risk.”
The locally owned and operated business officially opened on Jan. 22, and White hopes to open up other stores on the Island and beyond.
Your Repair Depot is located at 212- 3030 Kilpatrick Ave in Courtenay.