Local Business

Werner Karsten shows one of the two turtlepod prototypes he brought with him for display at the Walk With Me event in Courtenay, on Nov. 26. The insulated, mobile pods are intended to provide safe shelter for those experiencing homelessness. Photo by Terry Farrell

Denman Islander designs mobile personal shelter prototypes

‘I think of it as supporting urban nomadism.’

Gallery view of artist Kristina Campbell’s works inspired by her exploration of the Norse mythologies (l to r) ‘Thor’, and ‘Yggdrasil.’’ Photo supplied

Courtenay gallery features owner exhibit

Artful : The Gallery owner Kristina Campbell has spent a couple of…

  • Nov 30, 2022
Tin Town retailers are ready for the Christmas rush as the annual community open house nears. Photo submitted

Tin Town Christmas Open House and Sale goes Dec. 10

Tin Town neighbours are putting on the glitz for their well-loved annual…

Good customer service encompasses a lot of different elements such as how your greet customers, how you back up the products or services you sell, and how you ensure your customers are made aware that they are valued and appreciated, to name just a few. ADOBE STOCK IMAGE

IT’S YOUR BUSINESS: Customer service is so much more than being nice

By Joe Smith Special to the Record Recently I had a shipment…

  • Nov 25, 2022
Good customer service encompasses a lot of different elements such as how your greet customers, how you back up the products or services you sell, and how you ensure your customers are made aware that they are valued and appreciated, to name just a few. ADOBE STOCK IMAGE
Andy Everson and Erin Brillon (and their dog, Esah) celebrated the grand opening of Kwigwatsi Studio - Totem Design House at 3250 Comox Rd. on Nov. 19. Photo by Terry Farrell

Comox Valley Indigenous boutique/studio a family affair

Spouses Erin Brillon and Andy Everson celebrated the grand opening of the…

  • Nov 25, 2022
Andy Everson and Erin Brillon (and their dog, Esah) celebrated the grand opening of Kwigwatsi Studio - Totem Design House at 3250 Comox Rd. on Nov. 19. Photo by Terry Farrell
The Marvellous Merville Hall Christmas Craft Fair is Saturday, Nov. 26. Photo supplied

Marvellous Merville Hall Christmas Craft Fair coming Nov. 26

This year, the Marvellous Merville Hall Christmas Craft Fair is Saturday, Nov.…

  • Nov 21, 2022
The Marvellous Merville Hall Christmas Craft Fair is Saturday, Nov. 26. Photo supplied
Comox Rotary is again offering candied smoked salmon nuggets for sale for the upcoming holiday season.

Comox Rotary’s Christmas candied smoked salmon sale now on

Comox Rotary is again offering candied smoked salmon nuggets for sale for…

Comox Rotary is again offering candied smoked salmon nuggets for sale for the upcoming holiday season.
Ellianna Dyble from Courtenay placed second at the 2022 British Columbia Culinary Apprentice of the Year Competition, held Oct. 28, in Vancouver. Photo supplied

North Island College culinary arts student places second in major competition

Ellianna Dyble from Courtenay placed second at the 2022 British Columbia Culinary…

Ellianna Dyble from Courtenay placed second at the 2022 British Columbia Culinary Apprentice of the Year Competition, held Oct. 28, in Vancouver. Photo supplied
The Comox Valley Chamber of Commerce awards gala is a perennial sell-out. Photo supplied

Deadline looming for Comox Valley Chamber of Commerce nominations

It is that time of year again! Nominations are now open for…

The Comox Valley Chamber of Commerce awards gala is a perennial sell-out. Photo supplied
The Lost Faucet Sauna House (3455 Cumberland Rd., Courtenay) is Vancouver Island’s first sauna-centred spa offering the German ritual of Aufguss and the traditional, Eastern European Banya with venik. Photo by @shantinaraephotography

Get an authentic Eastern European sauna experience without leaving the Comox Valley

Some people travel thousands of kilometres for an authentic Eastern European sauna…

The Lost Faucet Sauna House (3455 Cumberland Rd., Courtenay) is Vancouver Island’s first sauna-centred spa offering the German ritual of Aufguss and the traditional, Eastern European Banya with venik. Photo by @shantinaraephotography

Celebration planned for retiring Comox Valley optometrist

Dr. Elaine Kerr has been serving the Comox Valley for 31 years

Spam can quickly fill up an in-box. A lot of recent spam does not include the "unsubscribe" option. ADOBE STOCK IMAGE

IT’S YOUR BUSINESS: Anti-spam legislation is designed to protect you and your customers

By Joe Smith Special to the Record Over the past few months,…

  • Sep 21, 2022
Spam can quickly fill up an in-box. A lot of recent spam does not include the "unsubscribe" option. ADOBE STOCK IMAGE
Michael Campbell, internationally renowned economic analyst and host of the popular podcast Money Talks, will be speaking Sept. 29 at NIC’s Stan Hagen Theatre.

B.C. business analyst Michael Campbell coming to Courtenay to discuss economic trends

Internationally renowned BC business analyst Michael Campbell is coming to Courtenay to…

Michael Campbell, internationally renowned economic analyst and host of the popular podcast Money Talks, will be speaking Sept. 29 at NIC’s Stan Hagen Theatre.
The Vancouver Island Visitor Centre for the Comox Valley. Photo by Mike Chouinard

Cumberland considers regional tourism arrangement

Council will look into fee-for-service set-up with the regional body

The Vancouver Island Visitor Centre for the Comox Valley. Photo by Mike Chouinard
Many crops in the Comox Valley like peppers and tomatoes got late starts because of the cold spring. Photo by Mike Chouinard

Comox Valley Farmers find 2022 has been on the cold side

Many crops so far have been behind due to spring temperatures

Many crops in the Comox Valley like peppers and tomatoes got late starts because of the cold spring. Photo by Mike Chouinard
When things go awry, make sure the customer is completely satisfied with how you handle the mistake. ADOBE STOCK IMAGE

IT’S YOUR BUSINESS: Customers always remember the way you handle a sticky situation

By Joe Smith Special to the Record No one likes to admit…

  • Aug 10, 2022
When things go awry, make sure the customer is completely satisfied with how you handle the mistake. ADOBE STOCK IMAGE
Adrian Granchelli shows the bee dance design inside Wachiay Studio. Photo by Mike Chouinard

Courtenay screenprinter’s T-shirts send science, math message

Adrian Granchelli started his Nature Exposed line as a passion project

Adrian Granchelli shows the bee dance design inside Wachiay Studio. Photo by Mike Chouinard
The CVRD has hired a new chief financial officer. Record file photo

Comox Valley Regional District hires new CFO

Lucy Wiwcharuk comes from Alberta and will start in early August

The CVRD has hired a new chief financial officer. Record file photo
Past and present owners of Graham’s Jewellers on 5th Street, from left: James Graham, Wendy Graham, Valerie Graham, Richard Graham, Melanie Coulter and Greg Chadwick. Scott Stanfield photo

New owners to carry on Courtenay business name

Graham’s Jewellers has a long history in downtown Courtenay

Past and present owners of Graham’s Jewellers on 5th Street, from left: James Graham, Wendy Graham, Valerie Graham, Richard Graham, Melanie Coulter and Greg Chadwick. Scott Stanfield photo
The basic principles of advertising have not changed in the past century. ADOBE STOCK IMAGE

IT’S YOUR BUSINESS: Learning from the past has its advantages

By Joe Smith Special to the Record “The time has come when…

  • Jun 1, 2022
The basic principles of advertising have not changed in the past century. ADOBE STOCK IMAGE