Comox Valley RCMP are advising people of a popular phone scam making its rounds. Stock image.

Cell phone porting scam making its rounds through the Comox Valley: RCMP

  • Feb. 26, 2020 11:30 a.m.

The Comox Valley RCMP is reminding residents to be vigilant when handing out personal information after receiving several reports of a popular cell phone scam.

The scam typically involves SIM card swapping and/or phone number porting, which allows scammers access to valuable personal information. The scammer will call the phone company and impersonate the victim to gain access to their mobile account, start making changes to the account, and then start making changes to other accounts associated with the phone.

“The scammer can call the phone company and get the phone number ported over to a different SIM card, and then that … gets them access to a lot of the victim’s account information,” said Const. Monika Terragni, media relations officer, Comox Valley RCMP. “As a result of this type of fraud, thousands of dollars have been lost here in the Comox Valley. In addition to the financial loss, victims are spending countless hours getting their accounts back in order.”

The scammer will have gained identifying information about the victim (i.e. birthdate, home address) to satisfy the phone company of authenticity.

ALSO: Valley man a victim of cyber attack

Do not answer text messages, click on links or answer emails asking for personal information. If any of the emails or text messages are about porting your phone number or if you lose service on your device – contact your service provider immediately by calling them directly.

“That’s the most important thing to get out there,” said Terragni. “If you have any indication through text messages, email, call your cell phone company right away, and call them directly. Don’t click on a link, or a text message. Look their number up online, and call them directly. And if you all of a sudden lose service on your cell phone and you should have service, look into that right away, because they will start hacking your accounts.”

For more information, please visit the Canadian Anti-Fraud Centre: https://bit.ly/32yJD3w

RCMPScams

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Residents want City of Courtenay to move proposed trail route

City says route closer to the shoreline poses number of problems

Comox Valley RCMP looking for missing woman

Ami Guthrie was last seen in Courtenay in early July

Conservation officers relocate Spirit bear known to roam northwestern B.C.

Bear roamed valley north of Terrace for many years

Comox Valley Regional District awarded poverty reduction strategy grant

The Comox Valley Regional District (CVRD), in partnership with the City of… Continue reading

CVRD office and meetings re-opening to public

The office has been closed to the public since March 17 to help limit the spread of the coronavirus

B.C. sees 25 new COVID-19 cases, community exposure tracked

One death, outbreaks remain in two long-term care facilities

VIDEO: Vancouver Island cat missing 18 months reunited with family

Blue the cat found at Victoria museum 17 kilometres from home

VIDEO: Alberta man rescues baby eagle believed to be drowning in East Kootenay lake

Brett Bacon was boating on a lake in Windermere when he spotted the baby eagle struggling in the water

Vancouver Island business ad unintentionally features OK gesture linked to white supremacy

Innocuous ‘OK’ gesture in cleaning franchise advertisement gets flak on social media for ‘supposedly’ promoting white supremacy

Minivan driver’s speed a factor in fatal 2018 Malahat crash

Driver was travelling at 110 km/h in a construction zone

Conservationists raise concerns over state of care for grizzly cubs transferred to B.C. zoo

‘Let them be assessed now before their fate is sealed,’ urges B.C. conservationist Barb Murray

B.C.’s COVID-19 job recovery led by tourism, finance minister says

Okanagan a bright spot for in-province visitor economy

National Kitten Day aka the ‘purrfect’ day to foster a new friend

July 10 marks National Kitten Day, a special day to celebrate all things kittens

Lower Mainland YouTubers claim to be Kelowna display toilet ‘poopers’

RCMP can not speak to legitimacy of video, will be investigating

Most Read