In recent weeks, numerous Canada Post super mailboxes have been burglarized in the Comox Valley and in other north Island communities.
Operations, and Security and Investigation teams at Canada Post have confirmed that community mailboxes were vandalized in the last two weeks in Courtenay, Union Bay, Merville, Campbell River and Sayward. The incidents have been reported to the RCMP, and affected customers have been notified.
Repairs are underway. In the meantime, customers can pick up mail at the Canada Post facility at 333 Hunt Rd. in Courtenay or at 1090 Ironwood Rd. in Campbell River.
“We take the security of the mail very seriously and we work closely with the police on such cases,” Canada Post said in a statement. “We are constantly monitoring and evaluating community mailbox sites.”
When these type of incidents occur, Canada Post asks customers who believe they have not received a specific piece of mail to contact the sender. Customers who have not received an expected parcel should inform the sender, who may initiate a claim with Canada Post Customer Service. Customers concerned about identity fraud should contact the Canadian Anti-Fraud Centre at 1-888-495-8501.
Anyone who witnesses suspicious activity to immediately inform the authorities and Canada Post Customer Service at 1-800-267-1177.