The Westerly Wellness Centre at the Best Western The Westerly Hotel is set to open with new amenities for seniors, hotel guests and the public.

Courtenay hotel recognized for outstanding quality standards

The hotel is rated on a variety of factors relative to other hotels in their group.

Staff at the Best Western The Westerly Hotel have a reason to celebrate.

Last month, the Courtenay hotel was recognized with the Best Western Hotels & Resorts Director’s Award for outstanding quality standards.

The award recognizes the company’s hotels scoring in the top 20 per cent of more than 2,100 North American properties in quality assurance scores. They must also meet the company’s requirements for design and high customer service scores to qualify for the award.

“It’s pretty great,” explained Rick Browning, manager partner/general manager of the hotel. “We’re not in downtown Paris or New York, we’re in the Comox Valley.”

Browning explained the hotel is rated on a variety of factors such as service, amenities and staff relative to other hotels in their group.

“For the staff, it’s phenomenal. We have a core group of staff, and then we have seasonal employees and we all assimilate together to turn out a really good product. All of our staff whether they’re full time or part-time are all required to follow the Best Western service standards – we have 63 people over seven days a week who are buying in.”

Browning added the award will serve as a way to build the team and bring awareness for their high standards.

Currently, the hotel has 66 rooms, but Browning said they are looking at expanding in the future. The hotel is going through the expansion process with the company which would increase its capacity to 90 rooms overall.

Additionally, the hotel is getting ready to open the Westerly Wellness Centre. The centre is set to offer services for the hotel, Riverside Senior Living as well as the public. It will host a variety of activities including a movement studio, three consultation rooms for practitioners such as a physiotherapist and naturopath, a hair and nail salon and a yoga/multipurpose studio.

Browning explained it will soon be possible to book a yoga class alongside a hotel reservation through the company’s app.

“Next week our seniors will be able to start using (the space), and we’ll soon be able to broaden our offerings.”

For more information on the centre, visit wellness.riversideseniorliving.ca or www.thewesterlyhotel.com.



erin.haluschak@comoxvalleyrecord.com

Like us on Facebook and follow us on Twitter

Just Posted

Santa’s Workshop in need of magical Christmas donations

Shelves at the workshop are looking somewhat bare, Santa’s Workshop is needing used toy donations.

Courtenay teacher wins prestigious national teaching award

Andrew Young is a self-proclaimed “geovangelist.”

Comox Strathcona Waste Management looks at closing unstaffed depots

Amount of recycling material tainted seen as much bigger problem at these sites

Northbound lanes re-open along Malahat after small rockslide near Goldstream

Drivers asked to use caution, clean-up crews have finished on-site

Comox Valley Glacier Kings drop see-saw affair to Nanaimo

Team still looking for that elusive first win of the season

Isfeld boys, Vanier girls wins bronze at volleyball Islands

The Isfeld Ice beat the Highland Raiders in five sets in the… Continue reading

Trans Mountain received $320M in government subsidies in first half 2019: report

The money included $135.8 million in direct subsidies and $183.8 million in indirect subsidies

Ottawa urges CN and union to continue talks as 3,200 workers go on strike

The rail workers began their strike after failing to reach a deal by a midnight deadline

Student tells B.C. Supreme Court she wasn’t allowed to leave indigenous smudging ceremony

Girl cross-examined Monday in Nanaimo courtroom, case continues Tuesday

UPDATED: Vancouver Island’s Joe gets suspended sentence in Teddy the dog cruelty case

Melissa Tooshley expected in court on Thursday in same case

Nineteen boats carrying invasive mussels stopped at B.C. borders

Waters of Columbia-Shuswap still test mussel-free

Woman ‘horrified’ after being told to trek 200 kilometres home from Kamloops hospital

‘I can’t get from Kamloops back to 100 Mile House injured, confused… no shoes, no clothes whatsoever’

Sentencing scheduled Tuesday for man who killed Belgian tourist

Sean McKenzie pleaded guilty to second-degree murder of 28-year-old Amelie Sakkalis near Boston Bar

Canadian universities encourage exchange students in Hong Kong to head home

UBC said 11 of its 32 students completing programs in Hong Kong have already left

Most Read