B.C. Ombudsperson Jay Chalke. (bcombudsperson.ca)

Two B.C. ministries provoke most complaints, says ombudsperson’s report

Jay Chalke says too often, vulnerable people don’t get the benefits or services they need

The B.C. ombudsperson’s annual report says two government ministries generated more work for his office than any other.

Jay Chalke’s report says his staff handled more than 1,200 complaints or inquiries last year about the Ministry of Social Development and Poverty Reduction and the Ministry of Children and Family Development.

Chalke says in a news release that he hopes the needs of people involved with those ministries will be met fairly and reasonably, given their acute situations.

Unfortunately, he says, his office continues to see too many occasions where that it is not the case.

Chalke says intervention from his office remedied unfair treatment of vulnerable people, where benefits or services were denied.

READ ALSO: Disturbing complaints about RCMP cells lead to call for oversight

The office has oversight over more than 1,000 public sector organizations in B.C., and received 7,097 complaints and inquiries for the 2018 – 2019 year.

The Canadian Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Comox Valley RCMP impound six vehicles in six days in May

All drivers were found to be going at least 47 km/h over the speed limit

Cumberland water plant costs come in higher than planned

Extra costs result of delays, Hydro requirements and right of way access

Boil water notice lifted in Union Bay

The notice has been lifted as of May 27.

Tsolum River Restoration Society members keeping busy during COVID-19 times

Young fish can get stranded in the most unlikely of places

Police looking for witnesses to Courtenay bear spray assault

The incident took place Tuesday, May 26 at around 8:30 p.m.

Only four new COVID-19 cases, 228 active across B.C.

Health officials watching as activities ramp up

Comox Valley business map offers information on local eateries, grocery stores and more

Search and click for hours and services offered during the COVID-19 pandemic

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

RCMP told of alleged assault in Courtenay hours after the fact

Police only made aware of possible attack through social media posts

Feds looking at ways to reunite families amid COVID-19 border restrictions with U.S.

Some families with members of dual-citizenship have become separated due to the pandemic

B.C. aquaculture farm’s employees sweat it out to raise funds for food banks

For every five minutes of exercise recorded, Cermaq Canada is donating a dollar to local food banks in communities they operate

‘I knew what he wanted’: Kootenay man spends hours in tree as black bear patrols below

Francis Levasseur is no stranger to the outdoors, but a recent run-in with a bear caused quite a scare

COVID cancelled their wedding plans, so they married on a BC mountaintop

Ceremony was live streamed to friends and family around the world

Stepdad able to walk bride down the aisle days before he passes away

Ceremony held amidst pandemic in order to fulfill bride’s wish to have stepdad give her away

Most Read