LETTER - Comox Valley Seniors Village management company responds to letter

LETTER – Comox Valley Seniors Village management company responds to letter

Dear editor,

I wish to respond to a letter (Ban on foreign ownership of seniors care homes is needed) that ran in the Oct. 24 edition of the Comox Valley Record.

People are going to have different views about foreign ownership, and we respect that. But, there should also be an opportunity for dialogue that is based on the facts, with respect to the Comox Valley Seniors Village.

Perhaps first and foremost, it’s important to understand that all seniors care providers are required to meet the same standards and level of care – regardless of ownership. Furthermore, the Comox Valley Seniors Village was built by and is managed by Pacific Reach Seniors Housing Management, a Canadian-based and owned company with over 30 years of experience in the industry – and whose priority above all else, is ensuring residents get the care they need and deserve.

It is public knowledge that we have encountered challenges, specifically related to recruitment and staffing. That is the reason we reached out to the Island Health for assistance – to ensure we could provide the care residents need and deserve.

Island Health determined the best course of action was to appoint an administrator to oversee day-to-day operations, and in doing so, will conduct a review and make recommendations to enhance or improve our processes.

Unfortunately, the entire seniors care sector is currently experiencing a labour shortage – one that is impacting all care providers. However, as the largest care provider in the province, and one with facilities in rural communities, where recruitment is especially tough – we are experiencing significant staffing challenges.

We continue to work with the health authority, the community and stakeholders to address current challenges – and as we do so, our commitment to residents and families who have placed their trust in the care of the Comox Valley Seniors Village, will not waiver.

Jennie Deneka

chief operating officer,

Pacific Reach Seniors Housing Management

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

The current location of Comox Valley Search and Rescue on Moray Avenue in Courtenay. Google Maps photo
Comox Valley Search and Rescue aiming to purchase a roof for their rescuers

Their goal is to raise between $1.2 and $1.5 million, approximately the purchase price of a facility

A bear is seen walking down Alderwood Place in east Courtenay Sunday (May 9) morning. Video screenshot/Kristie Cave
Video: Bears spotted throughout Comox Valley

Hide food sources, keep garbage away: conservation

Carter Woods was first across the line at the UCI Mountain Bike World Cup, Saturday in Altstadt, Germany. File photo
Cumberland mountain biker wins World Cup race in Germany

Carter Woods of Cumberland won a World Cup mountain bike race Saturday… Continue reading

The flowers of Darmera peltata (Indian rhubarb) before the leaves emerge. Photo by Leslie Cox
DUCHESS OF DIRT: Plenty of ‘wow’ factor in the garden in spring

Leslie Cox Special to The Record I can’t help it. I like… Continue reading

WestJet in flight. Black Press file photo
Two COVID exposures on WestJet flight into Comox

The BC Centre for Disease Control has posted advisories for two separate… Continue reading

A bullet hole is seen in the windshield of an RCMP vehicle approximately 4 km from Vancouver International Airport after a one person was killed during a shooting outside the international departures terminal at the airport, in Richmond, B.C., Sunday, May 9, 2021. THE CANADIAN PRESS/Darryl Dyck
Homicide team IDs man in fatal YVR shooting as police grapple with spate of gang violence

Man, 20, charged in separate fatal shooting Burnaby over the weekend

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The following is a list of restaurants offering take-out and patio dining. ADOBE STOCK IMAGE
List of Comox Valley restaurants offering take-out, patio dining options

Restaurants in the Comox Valley continue to adapt to government-imposed restrictions in… Continue reading

The only access to 5th Street bridge heading east (toward Lewis Park) is via Anderton Avenue. Photo by Terry Farrell.
Single lane alternating traffic controls on Courtenay bridge now in effect

Single lane alternating traffic on the 5th Street Bridge is now in… Continue reading

RCMP are searching for Philip Toner, who is a ‘person of interest’ in the investigation of a suspicious death in Kootenay National Park last week. Photo courtesy BC RCMP.
RCMP identify ‘person of interest’ in Kootenay National Park suspicious death

Police are looking for Philip Toner, who was known to a woman found dead near Radium last week

Vancouver Canucks goaltender Thatcher Demko (35) makes a save on Winnipeg Jets’ Nate Thompson (11) during second period NHL action in Winnipeg, Monday, May 10, 2021. THE CANADIAN PRESS/Fred Greenslade
Vancouver Canucks see NHL playoff hopes dashed despite 3-1 win over Winnipeg

Montreal Canadiens earn final North Division post-season spot

The B.C. legislature went from 85 seats to 87 before the 2017 election, causing a reorganization with curved rows and new desks squeezed in at the back. The next electoral boundary review could see another six seats added. (Black Press files)
B.C. election law could add six seats, remove rural protection

North, Kootenays could lose seats as cities gain more

The Independent Investigations Office of B.C. is investigating the shooting of an Indigenous woman in the Ucluelet First Nation community of Hitacu. (Black Press Media file photo)
B.C. First Nation wants ‘massive change’ after its 3rd police shooting in less than a year

Nuu-chah-nulth woman recovering from gunshot wounds in weekend incident near Ucluelet

Nurse Gurinder Rai, left, administers the Moderna COVID-19 vaccine to Maria Yule at a Fraser Health drive-thru vaccination site, in Coquitlam, B.C., on Wednesday, May 5, 2021. The site is open for vaccinations 11 hours per day to those who have pre-booked an appointment. THE CANADIAN PRESS/Darryl Dyck
COVID vaccine bookings to open for adults 40+, or 18+ in hotspots, across B.C.

Only people who have registered will get their alert to book

Most Read