Medical transport ‘totally unacceptable’

Dear editor,

I am writing about my recent experience in being transported by Life Support Patient Transport from Victoria to Comox.

Dear editor,

I am writing about my recent experience in being transported by Life Support Patient Transport from Victoria General Hospital to St. Joseph’s General Hospital.

This was a return trip and procedure all done within the one day.

I was picked up at 8:30 p.m. from my bed to return and taken down the elevator on a stretcher and into the vehicle operated by Life Support Patient Transport. We then drove to Duncan’s Tim Horton’s, as I was desperate for a washroom.

I had been cold at the beginning of our trip and ask for the heat to be put on. I was told the thermostat was not working on the heater, so please to let them know when I was warm. I had to ask again for some heat, so they then tossed another blanket over me. I was not asked at any point in my trip about my comfort level.

The trip was frustrating, painful and agonizing. Due to the lack of suspension in the vehicle, it was jarring my body constantly; so it was necessary for me to brace myself as well as possible. I had an extremely sore and painful back and buttocks after some time.

The driver also seemed to have difficulty staying centered in the lane and was frequently going onto the rumble strips at the side of the road. Any acceleration from a stop or extreme slowdown, seemed to allow diesel exhaust fumes in, which was also very unpleasant.

Upon returning to the Comox Valley, I was told that they would be stopping at the driver’s home to drop him off, as he had been working since 6 a.m. Rumble strips?

So, the only person left to drive me on to the hospital was the attendant. Upon our arrival at the nurses’ station at St. Joseph’s, it was commented (while looking up at the clock), “You must have been travelling to get here by this time! (not even knowing that there had been two stops in that time period).”

One would think that VIHA would be able to supply medical transport for patients with safety, air quality, comfort and professional caring staff.

I truly found this experience totally unacceptable.

E.W. Shaw,


Just Posted

Comox Valley Ground Search & Rescue kept busy across the province

CVGSAR had a busy week, sending rescuers as far away as Invermere

‘Beauty amongst such tragedy:’ B.C. photographer captures nature’s trifecta

David Luggi’s photo from a beach in Fraser Lake shows Shovel Lake wildfire, Big Dipper and an aurora

Glacier View residents take a ride on the river

Ground Search and Rescue guides floaters on Puntledge

Brewing up some community engagement

Insp. Tim Walton says goodbye to the Comox Valley

Canadians fear for relatives trapped amid flooding in Indian state of Kerala

More than 800,000people have been displaced by floods and landslides

IndyCar driver Wickens flown to hospital after scary crash

IndyCar said Wickens was awake and alert as he was taken to a hospital

Ex-BCTF president ‘undeterred’ after early release from pipeline protest jail term

Susan Lambert and Order of Canada recipient Jean Swanson released early

Fast food chains look to capitalize on vegetarian, vegan trend with new items

Seven per cent of Canadians consider themselves vegetarians and 2.3 per cent identify as vegans

B.C. swimmer halts journey across Strait of Juan de Fuca after hypothermia sets in

Victoria MS athlete Susan Simmons swam for eight-and-a-half hours in 9 C choppy waters

‘Hard on water:’ Smoke not the only long-range effect of wildfires

The project began more than 10 years ago after southern Alberta’s 2003 Lost Creek fire

B.C. VIEWS: Genuine aboriginal rights are misused and discredited

Camp Cloud one of long line of protests falsely asserting title

Prime Minister Justin Trudeau to march in Montreal’s Pride parade

Trudeau will end the day in his home riding of Papineau

Most Read