Medical transport ‘totally unacceptable’

Dear editor,

I am writing about my recent experience in being transported by Life Support Patient Transport from Victoria to Comox.

Dear editor,

I am writing about my recent experience in being transported by Life Support Patient Transport from Victoria General Hospital to St. Joseph’s General Hospital.

This was a return trip and procedure all done within the one day.

I was picked up at 8:30 p.m. from my bed to return and taken down the elevator on a stretcher and into the vehicle operated by Life Support Patient Transport. We then drove to Duncan’s Tim Horton’s, as I was desperate for a washroom.

I had been cold at the beginning of our trip and ask for the heat to be put on. I was told the thermostat was not working on the heater, so please to let them know when I was warm. I had to ask again for some heat, so they then tossed another blanket over me. I was not asked at any point in my trip about my comfort level.

The trip was frustrating, painful and agonizing. Due to the lack of suspension in the vehicle, it was jarring my body constantly; so it was necessary for me to brace myself as well as possible. I had an extremely sore and painful back and buttocks after some time.

The driver also seemed to have difficulty staying centered in the lane and was frequently going onto the rumble strips at the side of the road. Any acceleration from a stop or extreme slowdown, seemed to allow diesel exhaust fumes in, which was also very unpleasant.

Upon returning to the Comox Valley, I was told that they would be stopping at the driver’s home to drop him off, as he had been working since 6 a.m. Rumble strips?

So, the only person left to drive me on to the hospital was the attendant. Upon our arrival at the nurses’ station at St. Joseph’s, it was commented (while looking up at the clock), “You must have been travelling to get here by this time! (not even knowing that there had been two stops in that time period).”

One would think that VIHA would be able to supply medical transport for patients with safety, air quality, comfort and professional caring staff.

I truly found this experience totally unacceptable.

E.W. Shaw,

Comox

Just Posted

Dinner, dance in honour of Kenny Shaw

Comox Legion honours one of the Valley’s prominent volunteers

Comox Valley Hospice Society Ultimate Fifty/50 Raffle winner announced

James Maxwell bought his ticket at Canadian Tire

Learn about the future sewer service in Courtenay and Comox

The public is invited to learn more about the Comox Valley sewer… Continue reading

VIDEO: Whale and sea lions at play near Mitlenatch Island

It was a spectacular sight Sunday evening near Mitlenatch Island for Thomas… Continue reading

B.C. sailor surprised by humpback whale playing under her boat

Jodi Klahm-Kozicki said the experience was ‘magical’ near Denman Island

Comox Valley gives back

A look at some of the organizations and individuals who help out in the community

Opioid crisis may be shortening British Columbians’ life expectancy: report

Canada among healthiest wealthy countries, but 8,000 overdose deaths since 2016 are causing concern

Referendum info session in Courtenay

British Columbians will be voting this fall, from Oct. 22 through to… Continue reading

B.C. cold case helps ‘60 Minutes’ explain genetic genealogy

An arrest in the 1987 double-murder of two people from Victoria was one of three examples highlighted in a segment you can watch here

Delivery of cannabis could be impacted by postal strike

BC Liquor Distribution Branch look at alternative third-party delivery services

Local businesses that go above and beyond honoured at annual gala

Better Business Bureau of Vancouver Island Torch Awards go Nov. 2 at the Union Club

Around the BCHL: Chilliwack Chiefs snag spot in CJHL national rankings

Around the BCHL is a look at what’s happening in the BCHL and the junior A world.

Rural regions get priority for B.C. referendum mail-out

Ballot security measures aim to protect against voter fraud

Most Read