Dear editor,On the morning of April 1 last year, my mother had a virus attack her heart and sent her into cardiac arrest.As we approach the one-year mark of this traumatic event I am happy to report that my mom has recovered and is doing well. Besides my father’s quick response with CPR, her recovery was only possible because of the incredible care she received from the paramedics and the ER/ICU staff at St. Joe’s. Not only did my mother receive top-notch medical care, but my family was treated with caring and sensitivity by everyone involved in her care.The importance of interpersonal competence cannot be understated at such an emotional time for family members. I can honestly say that my mother and our family were treated with total class and professionalism by all of the doctors, nurses and paramedics responsible for her well-being.Having witnessed first-hand how dedicated you are at servicing the public, I want to say thank you from the bottom of my heart. Because of your care, I still have my mother and my children still have their Nanny.Bill Parkinson,Comox