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The other side of the story — from ICBC

Dear editor, Re: Not happy about treatment from ICBC (Record, May 22).

Dear editor,

Re: Not happy about treatment from ICBC (Record, May 22).

Thank you for the opportunity to respond to your reader's concerns about his wage loss accident benefits.

Firstly, it is important to know that regardless of who is at fault for a crash, ICBC's accident benefits provide partial wage loss benefits. Unlike WorkSafe BC benefits, ICBC benefits are not meant to entirely replace a person's wages but are there to help ease the financial burden for those who do not have access to other benefits.

ICBC's wage loss benefits cover up to $300 a week and are supplementary to all other benefits, including Employment Insurance and additional disability coverage.

ICBC also provides up to $150,000 in no-fault medical and rehabilitation benefits, which is among the highest in Canada and three times the amount offered in some provinces, such as Alberta.

Kellee Irwin

Editor's note: Kellee Irwin is ICBC's vice-president, personal insurance.