(Pixabay)

(Pixabay)

‘Bait and switch’ warning ahead of Black Friday and Cyber Monday

Competition Bureau of Canada is warning shoppers of illegal sale tactics

The Competition Bureau of Canada wants you to know about a new online advertising trend ahead of Black Friday and Cyber Monday.

Nearly half of Canadians are expected to score deals this Friday and Monday, and it wants to warn them about a “bait and switch” scheme.

READ MORE: Have you started your Christmas shopping yet?

Here’s how it works: You find a great deal on an item online, such as a laptop. You then put the laptop in your shopping cart, check out and pay.

An email confirmation shows up in your inbox and everything looks good.

But then, you get another email from the retailer saying there was a mistake and they can’t honour the advertised price. So, they cancel your order and when you go back on the website, the same product is being offered at a higher price.

In some cases, the bureau said in its warning Wednesday, the bait and switch can be illegal because the store attracted you to their website under false pretenses.

“Don’t hesitate to contact the retailer’s customer service if you have questions, especially if your money is gone and there’s no product in sight,” the bureau said.

“You might only have a small window of time to flag the problem and alert your credit card provider.”

READ MORE: The newest advent calendar promises a bring a ‘high’ to your holidays

The retailer may have to honour the advertised price. Contact your local consumer protection agency to learn if those rules apply.

If you’ve been the victim of a bait and switch, report it to the Competition Bureau.

If you see this play out during your holiday shopping, the bureau recommends you:

  • Keep all emails and credit card statements to do with your purchases
  • Ensure all of the money is refunded into your account
  • Use a credit card for extra protection
  • Continue to check your statements afterwards for any odd charges
  • Check the website to see if the sale price is still being advertised at the fake sale price and report it to the Competition Bureau if so.

@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Courtenay–Alberni MP Gord Johns says 12 million Canadians do not have dental insurance. Photo by Bofu Shaw, courtesy of Unsplash
Courtenay–Alberni MP, CDA consider dental care for all Canadians

Gord Johns has initiated a mail-out that asks constituents the date of… Continue reading

A 407 Squadron CP-140 Aurora, along with a Halifax-Class frigate enforce United Nations sanctions against North Korea in support of Op Neon in 2019. Canadian Forces photo/submitted
407 Squadron defends Canada for 80 years

The Comox-based squadron celebrating special anniversary

Jasmine Francoeur from Comox is an aviation technician for the Snowbirds air demonstration team. Photo by Canadian Forces/submitted
Comox’s Jasmine Francoeur’s career comes full circle with the Snowbirds

“To fly out here, fly into my hometown, it’s very special and I feel very lucky”

The school board is endorsing a national coalition for healthy food in schools. Screenshot, Comox Valley Schools
Comox Valley school board backs national healthy food initiative

Coalition for Healthy School Food wants federal government to invest in food program

Comox Valley RCMP have responded to an increased amount of calls last year within the Town of Comox. File photo
Policing calls for traffic, domestic assault increasing within Town of Comox: RCMP

There were 2,806 calls for service within the town in 2020

(The Canadian Press)
Trudeau won’t say whether Canada supports patent waiver for COVID-19 vaccines

‘Canada is at the table to help find a solution’

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The following is a list of restaurants offering take-out and patio dining. ADOBE STOCK IMAGE
List of Comox Valley restaurants offering take-out, patio dining options

Restaurants in the Comox Valley continue to adapt to government-imposed restrictions in… Continue reading

A sign indicating face coverings are required by the establishment is pictured on the front door of a business in Vancouver, B.C., Friday, April 9, 2021. COVID-19 cases have been on a steady increase in the province of British Columbia over the past week. THE CANADIAN PRESS/Jonathan Hayward
A sign indicating face coverings are required by the establishment is pictured on the front door of a business in Vancouver, B.C., Friday, April 9, 2021. COVID-19 cases have been on a steady increase in the province of British Columbia over the past week. THE CANADIAN PRESS/Jonathan Hayward
B.C. to start releasing neighbourhood-specific COVID numbers after data leak

Documents obtained by the Vancouver Sun show cases broken down by neighbourhoods

Ladysmith RCMP safely escorted the black bear to the woods near Ladysmith Cemetary. (Town of Ladysmith/Facebook photo)
Black bear tranquillized, relocated after wandering around residential Ladysmith

A juvenile black bear was spotted near 2nd Avenue earlier Friday morning

Provincial health officer Dr. Bonnie Henry and Health Minister Adrian Dix update B.C.’s COVID-19 situation at the B.C. legislature, April 29, 2021. (B.C. government)
B.C.’s COVID-19 case count creeps up, seven more deaths

445 people in hospital, 157 in intensive care

Summerland’s positive test rate is much higher than surrounding local health areas, according to internal BC CDC documents. (BC CDC)
Summerland 3rd behind Surrey, Abbotsford in daily per capita COVID-19 cases

Interior Health is rolling out additional vaccine availability to the community

Amazon is pausing its Prime Day marketing event in Canada this year amid ongoing COVID-19 outbreaks at its facilities in Ontario. THE CANADIAN PRESS/Nathan Denette
Amazon Prime Day halted in Canada due to COVID-19 outbreaks in warehouses

The event was postponed to protect the health and safety of employees and customers, the company says

Ally Thomas, 12, seen in an undated family handout photo, died on April 14 from a suspected overdose. Her family says they are frustrated more public supports weren't available when they tried to get her help. THE CANADIAN PRESS
Minister says suspected overdose death of 12-year-old pushing B.C. to ‘do better’

Minister Sheila Malcolmson of Mental Health and Addictions says the government is working ‘as hard as we can’ to build a system of care for youths

Most Read