What does success look like for your business? Have you identified the handful of factors critical in achieving this success? Do you have a system in place which keeps you focused on these factors?Most business owners are already experts in their chosen field, but it can sometimes be a struggle to convert your great customer experiences into profit.A Small Business Month breakfast presentation this Thursday in Courtenay will show you how to link your business activities with your desired financial results, and shift your view from lagging to leading indicators. It’s the difference between influencing outcomes and simply measuring them.Topics will include:• Four critical components of every business;• Understanding your financial statements – what they tell you, and what they don’t;• Business drivers versus financial outcomes;• Using key performance indicators to drive profitability.This session is facilitated by Wendy Lewis.She is a chartered accountant and business adviser with the Courtenay office of MNP LLP. She has more than 10 years of experience advising business owners in a range of industries including retail, construction and professionals. Lewis specializes in using MNP’s balanced scorecard approach to help her clients look at their business from all angles, including customers, operations, people and finance, and then identify opportunities and strategies to improve their overall business performance.The sessions happens Oct. 6 from 7:30 to 8:30 a.m. in the Comox Valley Chamber of Commerce boardroom. The cost is $10 Plus HST and includes muffins, coffee and tea.For details or to register, visit www.comoxvalleychamber.com/events.— Comox Valley Chamber of Commerce