The Kingfisher Oceanside Resort & Spa has been recognized as an industry leader by the Tourism Industry Association of Canada.
The Business of the Year Award recognizes overall strength and long-term viability of strategies, commitment to visitor satisfaction, growth and innovation, contribution to tourism, and commitment to human resource development.
The Kingfisher is renowned for its stunning location and the Pacific Mist Hydropath. Over the past year, it has realized an annual revenue growth of $3 million, an annual increased occupancy from 50 to 85 per cent, and an annual decrease in resort wide expenses by almost $5 million.
“Teamwork may not seem like a new and exciting innovation for success in a hospitality business today, but based on the past year’s performance at the Kingfisher, it is impossible to ignore that teamwork is the innovation behind our phenomenal success," says Natasha Richardson, general manager. "When people come together and set aside their individual needs for the good of the whole, they can accomplish what might have looked impossible on paper.”
The award winner will be named Dec. 3 at the Canadian Tourism Association Gala in Ottawa.