Woodland Flooring recognized for customer service

Local company honoured with “Best Of Customer Service” on Houzz.com

Award-winning Woodland Flooring has just added some “virtual” hardware to its trophy collection by winning “Best Of Customer Service” on Houzz.com, the leading social media platform for home remodeling and design.

A producer of locally sourced wideplank wood flooring, the Knight Road business was chosen by more than 35 million monthly Houzz users from among more than a million active home building, remodeling and design industry professionals.

“As an independent, locally owned business using local products, getting this kind of international recognition is really exciting,” says Steve Roscoe, owner of Woodland Flooring. “We work hard to meet our customers’ needs, and winning this award acknowledges that, which is gratifying.”

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Customer Service honors are based on several factors, including the number and quality of client reviews. Winners’ online profiles get to sport a “Best Of Houzz 2016” badge as a sign of their commitment to excellence.

Liza Hausman, vice president of Industry Marketing for Houzz, notes that along with the recognition of a job well done, the award also carries some clout.

“Anyone building, remodeling or decorating looks to Houzz for the most talented and service-oriented professionals,” says Hausman. “We’re pleased to recognize Woodland Flooring, voted one of our ‘Best Of Houzz’ professionals by our enormous community of homeowners and design enthusiasts.”

The award is just the latest bit of excitement for the homegrown business. Woodland Flooring will also be receiving national exposure this spring through an appearance on W Network’s Love It or List It Vacation Homes. Chosen because its eco-friendly flooring is sourced from sustainably harvested B.C. woods, the business will be featured in two episodes to air this spring.

Producers of wood flooring since 1998, Woodland Flooring has won several Chamber of Commerce, MISTIC (Mid-Island Science Technology & Innovation Council) and Vancouver Island Business Excellence Awards.

To follow Woodland Flooring on Houzz, go to www.houzz.com/pro/woodlandflooring or visit woodlandflooring.com for more information on the company and its products.