While COVID-19 has changed the way we’re doing many things, we’ve also seen some positives from this “new normal.”
Kindness, certainly, and an appreciation for things we might have taken for granted. Other changes have come in the form of process and innovation – new ways to do things that just make sense, for business and for clients.
For financial advisor Stu Tunheim, with IG Wealth Management in Courtenay, making it easier for clients to review and monitor both their goals, investments and related fees has been significant.
“We were moving in this direction already with IG Wealth – making things simpler, easier and more transparent, and with COVID-19, we’re just just making the changes a little more rapidly,” Tunheim says.
That’s good news for clients.
“This will offer a better client experience, 100 per cent. Clients want to have more access to their investment and financial planning information easily.”
The value of professional advice
For Tunheim, encouraging clients to explore and become involved in their financial plans has multiple benefits. Not only does it allow him to be more productive, focusing more time on their success, but it’s also more meaningful for clients, providing more insight.
An benefit is that clients see exactly what they’re paying for their financial planning service. “Through that transparency, our clients also see the value they’re receiving,” Tunheim notes.
Clients can also track things like their well-being score to see their progress toward their goals, whatever that looks to them, at this point in their life. Saving for that first home? Planning for post-secondary tuition? Looking forward to retirement? Through holistic financial planning, all those goals can be planned for, tracked and achieved. You can even get started with the IG Living Plan Snapshot, an online check-in designed to help you stay on track.
In fact, today’s technology has made tracking your financial progress possible from wherever you are – at home, at work or on the road – thanks to secure digital documents, signing and portfolio access, phone and video conferencing, and screen-share technology.
“When I create a financial plan for someone, I always share it on-screen so we can go through it together and they can ask questions as we go,” Tunheim says. “Whether we’re sitting together in the office or meeting virtually, that still happens.”
And for those who prefer to conduct and monitor their financial planning offline, Tunheim and the IG Wealth team are just as happy to continue that in-person relationship, with appropriate safety measures in place in these days of COVID-19.
Courtenay’s IG Wealth Management team is working remotely, but you can reach Stu on his cell at
Investors Group Financial Services Inc.
Trademarks, including IG Wealth Management, are owned by IGM Financial Inc. and licensed to its subsidiary corporations. This is a general source of information only. It is not intended to provide personalized tax, legal or investment advice, and is not intended as a solicitation to purchase securities. Stu Tunheim is solely responsible for its content. For more information on this topic or any other financial matter, please contact an IG Wealth Management Consultant.