Corey Sawchuk and the Courtenay Mazda team are celebrating a second national service award!

Salute to great service: Courtenay car dealership earns national kudos!

DealerRater consumer reviews rate Courtney Mazda No. 1

How important is great service?

For Courtenay Mazda, it tops the list, and that essential philosophy has earned the local team a national DealerRater Dealer of the Year Award – for the second time!

Recognizing auto dealerships across Canada who deliver outstanding customer service, the award is based on consumer reviews with DealerRater.ca, the world’s leading car dealer review website. Courtenay Mazda also won this prestigious award in 2016.

“Car buyers have spoken and have identified Courtenay Mazda as the best Mazda dealer to do business with in Canada,” said DealerRater General Manager Jamie Oldershaw. “The quality and number of reviews for Courtenay Mazda speak volumes about the top-notch experiences they provide to customers.”

Reviews by new- and used-car shoppers and those who visited the service department evaluated Courtenay Mazda on its customer service, quality of work, friendliness, pricing and overall experience.

Focus on service: “This is a big win for a small dealer in a small community!” said Corey Sawchuk, Dealer Principal and owner of Courtenay Mazda. “We’re extremely grateful to our dedicated employees who consistently go above and beyond for our clients. An award like this shows these efforts do not go unnoticed.”

Continuing that service into the online realm, the dealership’s all-new website will also make online shopping experience as easy and efficient as possible. “Our mandate is to continue to grow, test new ideas and reinvest in our business so we can exceed our customers’ expectations,” Sawchuk says.

Focus on quality people … and products: While Mazda’s quality automotive products might first attract customers to the dealership, the key to its success is its people, who work to serve customers in a professional and caring manner.

“The award shows our staff the impact of their commitment to customers,” Sawchuk says.

Focus on feedback: Courtenay Mazda became a member of DealerRater to provide clients a platform to rate their services and staff. Having that third-party platform was important so consumers would provide their honest feedback.

“Partnering with DealerRater provides our customers with an easy way to share feedback and allows us to make necessary improvements to meet their needs. We get customer feedback in real time and can act on that,” Sawchuk says.

“Courtenay Mazda is proud to serve the Comox Valley and surrounding area, and this transparency motivates our staff to continually provide the best service possible. In turn, this creates repeat business, a loyal clientele and a stellar online presence.”

***

Serving the Comox Valley since 1995, Courtenay Mazda offers the full lineup of new Mazda vehicles and an extensive selection of high-quality used cars, SUVs, minivans and trucks, plus full maintenance and repair services and an unbeatable inventory of original Mazda parts and accessories.

Comments are closed

Just Posted

Trail and parking upgrades beginning at Seal Bay Park

Park upgrade work is planned at the Comox Valley Regional District’s (CVRD)… Continue reading

More than 2 million salmon to be released into Puntledge River

Water flows will be higher than usual next week

Woman assaulted at Bill Moore Park in Courtenay

Female grabbed from behind Thursday morning

Comox presentation on cycling the Silk Road

Do you enjoy fascinating cycling stories? Interested in education in the developing… Continue reading

VIDEO: Canadian breaks women’s world record for longest plank

Dana Glowacka, of Montreal, held a plank for four hours and 20 minutes

‘I think he’s still alive’: B.C. mom pleads for help finding son last seen a month ago

Family offering $5,000 reward for information leading to the safe return of Tim Delahaye

New poll suggests one-third don’t want politicians to wear religious symbols

Local politicians shouldn’t be allowed to wear hijabs, crucifixes or turbans on the job, survey suggests

Raptors fans far from home adjust plans to watch pivotal playoff game

Raptors currently lead the playoff series 3-2, and a win Saturday would vault them into NBA finals

PHOTOS: First responders in Fernie rescue baby owl who fell from nest

The baby owl’s inability to fly back to its nest prompted a rescue by first responders

Five takeaways from the Court of Appeal ruling on B.C.’s pipeline law

It’s unclear how many tools are left in B.C.’s toolbox to fight the project

Pacific Rim National Park Reserve investigating after sea lion found shot in the head

Animal is believed to have been killed somewhere between Ucluelet and Tofino

B.C. port workers set to strike on Monday in Vancouver

A strike at two container terminals would affect Canadian trade to Asia

Most Read